Terms & Conditions
Last updated: May 2026
| 3 Max SMS/week | STOP Opt-out keyword | HELP Help keyword | Never Data shared for marketing |
1. SMS Consent Communication
The information obtained as part of the SMS consent process — including your phone number — will not be shared with any third parties or affiliate companies for marketing purposes.
By opting in to receive SMS messages from White Glow Pet Dental, you consent to receive text communications related to your appointments, service reminders, and conversational messages as described in this policy.
2. Types of SMS Communications
If you have consented to receive text messages from White Glow Pet Dental, you may receive messages related to the following:
- Appointment reminders and confirmations
- Service updates or schedule changes
- Follow-up messages after your pet’s dental cleaning
- Conversational messages from our team
| 📱 Example SMS — Appointment Reminder “Hello, this is White Glow Pet Dental. This is a reminder of your upcoming pet dental cleaning appointment on Thursday, February 6, 2025, from 3:00 PM to 4:00 PM. Reply STOP to opt out of SMS messaging at any time.” |
3. Message Frequency
Message frequency may vary depending on the type of communication and the stage of your appointment. You may receive up to 3 SMS messages per week related to your conversational messages and service reminders.
| 📋 Standard Frequency Disclosure “Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments and service communications with White Glow Pet Dental.” |
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary based on whether the message is sent domestically or internationally.
White Glow Pet Dental is not responsible for any charges applied by your mobile carrier. We recommend checking your carrier’s messaging plan if you have questions about applicable fees.
| Carrier Fees Notice Message and data rates may apply. White Glow Pet Dental does not charge for SMS communications. Any fees are determined solely by your mobile carrier. |
5. Opt-In Method
You may opt in to receive SMS messages from White Glow Pet Dental through the following methods:
- By filling out a form on our website (wglowdental.com) and checking the SMS consent box
- By verbally consenting when scheduling an appointment with our team
- By sending an initial message to our WhatsApp Business number
Opting in is entirely voluntary. If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our website forms.
6. Opt-Out Method
You can opt out of receiving SMS messages from White Glow Pet Dental at any time. Your request will be processed immediately.
| How to stop receiving SMS messages: 1 Reply “STOP” to any SMS message you receive from us 2 Contact us directly at (689) 265-1402 to request removal from our messaging list 3 Send us a message via wglowdental.com requesting opt-out |
Once you opt out, you will no longer receive SMS messages from White Glow Pet Dental unless you choose to opt in again.
7. Help
If you are experiencing any issues with our SMS communications, you can get assistance in the following ways:
- Reply “HELP” to any SMS message you receive from us — we will respond with support options
- Visit our website: wglowdental.com
- Call us: (689) 265-1402
- Instagram: @wglowdental
| 💬 Example — HELP Response “White Glow Pet Dental Help: For appointment questions, call (689) 265-1402 or visit wglowdental.com. To stop messages, reply STOP. Msg & data rates may apply.” |
8. Standard Messaging Disclosures
The following disclosures apply to all SMS communications sent by White Glow Pet Dental:
| Required SMS Disclosures 1 Message and data rates may apply. Charges depend on your carrier’s plan. 2 You can opt out at any time by texting “STOP” to any message from us. 3 For assistance, text “HELP” or visit wglowdental.com/privacy-policy or wglowdental.com/terms-and-conditions. 4 SMS opt-in data and phone numbers are never shared with third parties or affiliates for marketing purposes. |
Additional Options
If you do not wish to receive SMS messages from White Glow Pet Dental, you may:
- Choose not to check the SMS consent box when completing any form on our website
- Reply “STOP” to any message you have already received to immediately unsubscribe
- Contact us directly at (689) 265-1402 or via wglowdental.com to be removed from our list
Opting out of SMS will not affect your ability to schedule or receive pet dental cleaning services. It only removes you from our text message communications.
Contact & Policy Links
For full details on how we handle your data, please refer to our related policies:
| White Glow Pet Dental Website: wglowdental.com Phone: (689) 265-1402 Instagram: @wglowdental Privacy Policy: wglowdental.com/privacy-policy Terms & Conditions: wglowdental.com/terms-conditions Cookie Policy: wglowdental.com/cookie-policy |